Rackspace Solution Architect - VMware in Austin, Texas

Job Overview

Overview & Responsibilities

  • The VMware Solutions Architect is the front-line expert at working with Rackspace’s customers, sales teams, solutions engineers, and productdevelopment/managementgroups.

  • The candidate that will fit best into a VMware Solutions Architect role will have extensive experience in design and development of business applications and VMware solutions.

  • The Solutions Architect will design futuristic solutions with currently available technology and take responsibility for the quality of the solution.

  • The VMware Solutions Architect will work with Rackspace’s sales teams to understand the customers’ business and technical objectives and then design solutions that leverage existing supported VMware technologies.

  • Where existing solutions do not exist, the Solutions Architect will work with product management and product engineering to help implement new standards and new processes that allows Rackspace to solve for the customer’s needs.

Job Complexity:

  • The role of a VMware Solutions Architect is extensive.

  • VMware Solutions Architects will lead customer workshops to educate customers on specific technologies and concepts.

  • VMware Solutions Architects are a supplemental point of escalation on highly specialized and high profile customer engagements that require advanced guidance to sales and solutions engineers on specific technologies or concepts.

  • The VMware Solutions Architect is expected to be a trusted advisor that overcomes concerns that the customer has in selecting Rackspace as their service provider.

  • The VMware Solutions Architect is charged with influencing the business unit’s roadmap by interacting with product managers, product engineers, and senior business unit leaders where the VMware Solutions Architect presents customer needs and proposed product changes that help maintain Rackspace solutions as the superior solutions.


  • Maintain a strong knowledge of the entire Rackspace portfolio. This includes a deep and focused knowledge on products and services within the VMware domain including expertise that extends beyond the Rackspace portfolio.

  • Have a strong understanding of VMware SDDC, vSAN, VNX, vSphere, SRM, vRealize and other VMware technologies. Hands on experience with at least one of the technologies is expected.

  • Bring strong analytical, diagnostic, and problem-solving skills with the ability to independently create solutions and work with others on a team.

  • Experienced in using CI/CD tools and RESTful API’s.

  • Have familiarity with programming and architectural frameworks.

  • Have strong written and oral communication skills and also be adept in time management and organizational skills.

  • Ability to prioritize deals, training, and initiatives through highly effective time management. Excellent problem solving, analytical, presentation, and white boarding skills.


  • Bachelor's degree in Engineering, Computer Science, Information Systems, or Business required.

  • 7+ years of solutions engineering experience or experience working as a product manager/engineer with a proven track record.

  • Sales training & advanced technical training across multiple technologies within a single domain (Cloud, Security, DevOps, etc.).

  • At least TWO industry certifications required: VCP/VTSP, VCAP, VCDX, RHCSA, Linux+, Azure, AWS, RHCE, MCSE, MCSA, CCNA, OpenStack, etc.

  • IT Industry experience or exposure to technologies and applications such as Docker, Pivotal Cloud Foundry, OpenShift, configuration management tools, hyper-v, Zookeeper, WordPress, Magento, and Hybris are a plus.

  • Experience may substitute for the degree requirement at a rate of 3 years’ experience for 1 year of education. High school diploma or equivalent required.


Req # 34617

Location(s) US - TX - San Antonio

US - TX - Austin

Category Design

Category Sales Engineering

Category VMWare