Rackspace Enterprise Lead Development Representative in Hayes, United Kingdom

Job Overview

Rackspace is the #1 managed cloud company because we have what other commodity cloud companies can only dream of—Fanatical Support®. It starts with each of our over 5,600 employees worldwide bringing their passion and technology expertise with them every day. Doing whatever it takes to push our customer workloads to perform faster and scale larger all with superior security.

Web Hosting. Mobile apps. E-Commerce. Big Data. Disaster Recovery. Dev Testing. Our vast array of over 200,000 customers touch lives every day from pizza delivery to expanding the bounds of mobile gaming to uncovering the origins of the universe and beyond. They don’t do second best and neither do we.

Do you have what it takes? Are you ready to partner with the most innovative companies across the globe? If you are then what are you waiting for — JOIN US!

Overview & Responsibilities

In order to support the growing demands of our UK Sales team the UK Marketing function is looking to hire an Enterprise Lead Development Executive. Reporting to the Online Sales Manager, leveraging the support of the wider marketing department (Campaign Execution, Web, Comms and Channel teams) and utilising both inbound enquiry management and outbound prospecting skills, the successful candidate will take a systematic approach to engaging with target prospect organisations to identify leads/opportunities for field sales to pursue.


  • Generates incremental revenue opportunities through outbound calling into Target Accounts and through inbound sales inquiry calls, leveraging strong prospecting and business development skills.

  • Works closely with marketing to increase number of qualified leads produced.

  • Provides marketing with prospect feedback that could assist in future program/campaign creation in order to generate best results.

  • Actively manages all lead activity for a specific set of named prospect accounts.

  • Identifies opportunities and engages appropriate Rackspace field sales representatives when required.

  • Works across organizational boundaries and with multiple functional groups.

  • Understands and recognizes prospects critical business issues.

  • Identifies and qualifies new opportunities for Rackspace, while providing an additional avenue to keep Rackspace in front of the Prospect.

  • Works with the field sales team to promote Rackspace’s business initiatives and to enhance the customer or prospects knowledge of Rackspace’s products, programs, and services.

  • Employs expert probing skills in order to expand contacts (ranging from c-level contacts, middle managers to influencers) and identify new product/project/pain based requirements within a prospect

  • Maintains a high number of outbound calls to increase number of live conversations per day calling into prospects.

  • Provides [BANT] qualified lead information to the field sales organization to assist in account development/penetration efforts.

  • Enhances product knowledge through regularly scheduled training sessions as well as proactive self-learning.

  • Supports marketing campaigns and promotional offers to help optimize revenue.




  • Proven experience in business development, prospecting and cold calling, and/or sales experience in a high technology environment.

  • Experience in a Business to Business environment

  • Understands the industries Rackspace sells into and is able to have an intelligent business conversation with a prospect/customer that the prospect/customer finds valuable.

  • Comfortable having business conversation with C-level titles.

  • Utilizes all pertinent social media tools and industry press to improve prospecting success (e.g. LinkedIn, Twitter, CRN, Computing etc…).

  • Strong business development, prospecting, sales and/or marketing background.

  • Follows a closed loop tracking process to manage leads from initial contact to field rep hand off.

  • Familiarity with competitive products, solutions and technologies.

  • Strong understanding of Enterprise-level lead generation processes and programs.

  • Familiarity with sales automation tools (Salesforce) as well as Microsoft office productivity tools.

  • Strong phone, prospecting, sales, customer service, and interpersonal skills. Ability to effectively communicate with both external and internal customers or stakeholders.

  • Ability to multi-task and prioritize workload to maximize efficiency.

  • Effective problem solver and decision maker.

  • Strong organizational skills.

  • Strong written and verbal communication skills.

  • Strongly motivated and results driven.

Req # EntLeadDev

Location(s) UK-Middlesex-Hayes


Category Marketing, Sales