Rackspace Business Development Consultant SMB in London, United Kingdom

Job Overview

Overview & Responsibilities

The Business Development Consultant - SMB will ultimately be responsible for driving new business opportunities and profitable revenue growth within key existing accounts. The BDC role will manage the interaction with a selection of Rackspace’s key Customer accounts that have turnovers of under £100m (cross verticals). The selected candidate will focus on delivering a exceptional customer experience.

You will also develop and plan strategies and activities for specified accounts and opportunities such as, selecting high yield visits, initiating calls, identifying buyer influences, overcoming objections, introducing new services, making sales presentations and negotiating to close.


Key Accountabilities

  • Meet and exceed monthly sales quota through outbound/ inbound leads strategically selling the company’s various propositions to new prospects and existing customers in a consultative manner.

  • Develop and execute appropriate company sales strategy to achieve the monthly sales quota.

  • Proactively generate, qualify and close new business opportunities within a book of apx. 100 accounts.

  • Responsible for full sales cycle from strategic engagement, generating lead to closure and handover.

  • Work collaboratively with Solutions Engineers and account teams to perform technical feasibility assessments and host workshops to ensure that Rackspace solutions meet the customer’s present needs and support their future growth requirements.

  • Develop and present account development plans.

  • Maintain clear business understanding of a customers business needs and how Rackspace fits in with them – where appropriate drive Rackspace product teams to develop new propositions.

  • Engage with channel partners to find and develop new opportunities.

  • Responsible for adhering to company security policies and procedure as directed.


  • Proven successful commercial experience of achieving targets within a strategic sales environment, incorporating value/solutions service selling ideally within the IT/ Technology sector (e.g. IT/ software/ ecommerce services, web/ application/ platform hosting, managed services, virtualization, datacentre, SaaS, Cloud computing, Co-location, ISP and Telcos).

  • Proven territory development skills. Must be able to generate, qualify and close business opportunities

  • Strong full life cycle B2B sales experience

  • Proven ability to meet and exceed targets in the shape of KPIs and a monthly revenue quota.

  • Excellent communication skills, both written and oral.

  • Excellent rapport building skills via the phone, email and face to face to ensure the effective delivery of proposals.

  • Proven ability to prioritise and work on a number of opportunities at any time within a challenging monthly driven cycle. A key area here is the ability to drive longer term strategic opportunities whilst working transactional business to deliver the monthly target.

  • Ability to build and gain customer engagement and sign off on strategic account development plans.

  • Demonstrable ability to develop rapport and solution sell into board level contacts within SMB businesses.

  • Professional sales training and sales process knowledge.

  • Educated to degree level or equivalent and/or relevant commercial experience.



Req # MMSales

Location(s) UK - Middlesex-Hayes

UK - LND - London

Category Sales