Rackspace Business Intelligence Specialist II-1 in Mexico City, Mexico
Overview & Responsibilities
PRIMARY RESPONSIBILITY: Responsible for the day to day development, maintenance and reporting of data to the business. This includes the gathering of requirements, the discovery of data sources, the creation of reports, and the analysis of data. May also be called upon to present findings to leadership, change processes based on findings from data, and lead projects driven by data analytics.
JOB COMPLEXITY: Works with business to ensure stakeholder requirements are addressed through integration solutions in a manner that aligns with timelines and quality expectations. Able to extract data per requirements from SQL, Oracle, or other databases and consolidate using a variety of reporting tools and interfaces. Comfortable putting together and presenting findings to C-level leadership on the run of the business and on key findings from data analysis.
KNOWLEDGE/SKILLS/ABILITY: Must have excellent communication skills. Ability to understand and capture business problems and needs. Must be able to utilize Excel, Word, Powerpoint, and Qlikview to present analytical findings and data. Must have advanced Excel expertise, including the ability to utilize pivot tables, charts, and graphs. Ability to use basic Excel graphs and charts to answer basic business questions. Must have basic QV Access and Navigation skills. Must have basic SQL skills with the ability to perform Select*s and pull initial data sets into Excel. Ability to perform source vs. reported data comparison validation. Working knowledge of Data Warehouse facts and Dims. Must demonstrate a moderate level of team skills such as: Respecting, listening, persuading, helping, sharing and participating. Must demonstrate a moderate level of customer service skills such as: Managing customer expectations, delivering customer experience, willingness to be flexible, eagerness to learn the customers business and passion for taking care of the customers.Must demonstrate a low level of leadership skills such as: Communication, Mentoring, Problem solving, self management, decision making and integrity. Ability to communicate technical info and ideas so others will understand. Ability to successfully work and promote inclusiveness in small groups. Ability to provide FANATICAL support.
EXPERIENCE/EDUCATION: Requires a Bachelor's degree in Computer Science, MIS, or Business Administration from an accredited institution and 3 years of BI experience. Post-graduate education or training desirable. Strong skills in Excel and SQL required. Comfort using Qlikview desirable.
Req # 35104
Location(s) MX-HID-Mexico City
Category Business Intelligence