Rackspace BI Developer - Rackspace Private Cloud in Remote, United States

Job Overview

Overview & Responsibilities

Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry's best technologies and practices for each customer's specific needs delivering it as a service via the company's commitment to Fanatical Support®. We serve as an extension of our customers' IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 4,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.


Responsible for the day to day development, maintenance and reporting of data to the business. This includes the gathering of requirements, the discovery of data sources, the creation of reports, and the analysis of data. May also be called upon to present findings to leadership, change processes based on findings from data, and lead projects driven by data analytics.


Works with business requirement team, analysts and developers to ensure stakeholder requirements are addressed through integration solutions in a manner that aligns with timelines, budgets and quality expectations. Leads the design and development of the Business Intelligence (BI) architecture and continually refines the BI strategy to align with corporate direction. Builds operational and ad-hoc reports. Builds executive dashboards and corporate scorecards. Able to extract data per requirements from SQL, Oracle, or other databases and consolidate using a variety of reporting tools and interfaces. Comfortable putting together and presenting findings to C-level leadership on the run of the business and on key findings from data analysis. Develops and implements data integration strategy and associated policies as it pertains to lean integration practices. Participates in design and development reviews. Works with system owners to resolve data transformation issues and to refine transformation.


Works under moderate supervision. Requires direction and assistance on projects.



  • Basic competence with database structures and design as well as possessing some SQL development skills including, temp tables, nested selects, and linked servers.

  • Basic knowledge of relational and columnar database platforms such as MSSQL, My SQL, Oracle, Postgresql and Cassandra.

  • Intermediate Tableau, QV and other BI visualization tool skills including the ability to connect to data, build objects, and publish dashboards.

  • Business analysis skills to allow for the creation of report definitions and specifications.

  • Must be able to utilize Excel, Word, Powerpoint, Tableau and Qlikview to present analytical findings and data.

  • Must have advanced Excel expertise, including the ability to utilize pivot tables, charts, and graphs.

  • Ability to use basic Excel graphs and charts to answer basic business questions. Basic knowledge of Salesforce.

  • Ability to clearly communicate technical information and ideas so that others will understand.

  • Must be able to make appropriate decisions considering the relative costs and benefits of potential actions. Must successfully work and promote inclusiveness in small groups.

  • Must have the ability to provide FANATICAL support.

  • Excellent communications skills, both oral and written.

  • Ability to develop work plans and follow through on assignments with minimal guidance.

  • Ability to work with business and system owners to obtain requirements and manage expectations.


  • Requires a Bachelor's degree in Computer Science, MIS, or Business Administration, 1 year practical experience in SQL Development and 3 years of BI experience.

  • Post-graduate education or training desirable.

  • Strong skills in Excel and T-SQL recommended.

  • Intermediate Tableau skills desired.

Req # 35153

Location(s) US-Remote

Category Software Development