Rackspace Team Lead of Operations in San Antonio, Texas

Job Overview

Overview & Responsibilities

The Team Lead of Operations is responsible for building and supporting a team of highly motivated Engineers in their pursuit of excellence.


  • Plans, directs, and controls the assigning of work among team and leads team of Engineers, providing support and direction.

  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

  • Selects, develops, and evaluates personnel to ensure the efficient operation of the functions of the team.

  • Collaborates with other teams to evaluate projects for technical feasibility and reasonableness.

  • Ensures that team documents and operates within a defined set of standard

  • Inspires team members to continuously drive system, process, and product improvements to increase system stability and availability.


  • High school diploma or equivalent required. Bachelor's degree in computer science or related discipline or equivalent work experience.

  • Five to seven years experience in a technology-based service industry as an Engineer and minimum of 3 years as a manager/leader/ project manager/leader or SCRUM Master.

  • Minimum of three years experience in running medium to large scale projects with varying complexities.

  • Excellent organizational, technical leadership, decision making, and communications skills.

  • Excellent knowledge of servers/computer hardware and software required, with deep knowledge in Cloud concepts and technologies.



Req # 35712

Location(s) US-TX-San Antonio

Category Leadership, System Administration / Engineering