Rackspace Virtualization Engineer I in San Antonio, Texas

Job Overview

Overview & Responsibilities

PRIMARY RESPONSIBILITY: The Virtual Engineer is responsible for infrastructure tasks including provisioning hypervisors, connectivity issues, upgrades, and day-to-day issues and audits. Design, build, administer, maintain and troubleshoot complex VMware environments. Ensure utilization of proper change management procedures regarding the installation and testing of all upgrades and enhancements for VMware infrastructure. Troubleshoot problems and take corrective action on a timely and effective basis. Provide technical support to internal and external users. Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays.


  • KNOWLEDGE/SKILLS/ABILITY: Basic working knowledge of Microsoft platforms and technologies including: VMWare, IIS and SQL Server. Basic operating systems knowledge (Windows and Linux). Basic network administration skills. Basic working knowledge of fibre channel SANS. Basic working knowledge of NFS.

  • JOB COMPLEXITY: Gathers data for reporting and analysis. Manages physical inventory (remotely or locally). Works appropriate tickets in queue.Acts as the primary interface for the client or project manager for basic to intermediate projects. Implement large, complex enterprise-class solutions using Citrix, Microsoft and VMware technologies. Ensure the control, integrity and accessibility of the VMware environment for the enterprise. Perform regular checks of system components for errors and application of necessary corrective action.

  • SUPERVISION: Works independently on majority of tasks. Seeks input on complex or new issues.

  • EXPERIENCE/EDUCATION: High school diploma or GED required. Bachelor’s degree preferred. Requires 6 – 18 months related technical experience in systems engineering or administration. Internal candidates require experience in a Systems Administrator role (Rackspace L2 or L3 equivalent). Basic experience in VMware virtual systems preferred. The following certifications preferred: CCIA, CCEE, CCEA, CCA, VCP, MCSE/MCITP.

  • PHYSICAL DEMANDS: General office environment. May require long periods sitting and viewing a computer monitor. High levels of stress may occur at times. No special physical demands required.

Req # 33325

Work Location US-TX-San Antonio-CSTL

Location(s) US - TX - San Antonio

Category System Administration / Engineering