Rackspace Windows Monitoring Engineer III (SCOM) in San Antonio, Texas

Job Overview

Overview & Responsibilities

Do you want to be part of the Rackspace monitoring revolution? Are you looking for the opportunity to implement the next big monitoring innovation or write PowerShell scripts for automation?If so, then we’d like to offer you a challenge to implement the next big thing in monitoring innovation and automation solutions. At Rackspace you have the opportunity to be part of the next generation in monitoring solutions development. We are currently looking for a high-level Windows Engineer that can contribute to the architectural design of our global monitoring platform. In this role you will collaborate to develop architectural frameworks for system development, maintenance, and enhancement efforts. You will analyze systems and perform usability testing to enhance scalability and meet security requirements.

We are looking for a high-level Windows Systems Engineer who wishes to take their career to the next level by joining our monitoring team. Rackspace’s unique culture allows Rackers to grow and develop technically while working at a company that encourages creativity, mentoring, and knowledge sharing.

In this role you will:

  • Be responsible for cradle to grave possession of multiple systems that are critical to ongoing success of Rackspace and Fanatical Support.

  • Identify the gap and need for SCOM and other monitoring requirements.

  • Implement automation to streamline workflow to minimize manual effortsthrough Orchestrator and scripting.

  • Be responsible for staying aware of business issues as they impact overall project plans.

  • Be responsible for the development and implementation of hardware, software and networking systems.

  • Analyze systems and market trends to determine business requirements.

  • Ensure completeness and compatibility of the technical infrastructure to support system performance.

  • Be responsible for keeping informed of the latest, relevant technologies.

  • Follow and execute Rackspace change management byevaluating changes using RPN methods and develop MOPs for changes.

  • Facilitate Root Cause Analysis sessions.

You will work with the following technologies ever day:

  • SCOM

  • Orchestrator

  • DNS

  • LDAP

  • AD Trusts, Security & GPO Administration

  • PowerShell Scripting

  • Automation

  • Self-Service Tools

  • Caching


Required Qualifications:

  • 5+ years of experience with Microsoft System Centre & Active Directory.

  • High level knowledge of Microsoft Windows Server 2003, 2008/R2 & 2012/R2.

  • Hands on technical experience deploying and supporting MSSQL and IIS in a large enterprise. environment.

  • T-SQL development and query tuning.

  • Troubleshooting of IIS 7.x.

  • Custom Management pack authoring.

  • Good working knowledge of PowerShell, VB scripting, or .NET

  • Data Analysis and reporting skills.

  • AD, TCP/IP & DNS.

  • Bachelor's degree, or relevant experience, in business or computer science.

  • 2-4 Years project management experience.

  • Working knowledge of clustering, SAN, and networking.

  • Requires 5-7 years' experience as a System Engineer.

  • Knowledge of MIS objectives and strategies.

  • Moderate technical knowledge in technology methodologies, design, and implementation.

  • General analytical and design skills at multi-product/multi-environment level.

  • PC’s, hardware equipment, various database and software applications, and networking systems.

Guru (Preferred) Qualifications:

  • 3+ years of hosting experience involving IIS and Microsoft SQL environments.

  • 3+ years of customer support experience.

  • Experience with Highly Available Windows Clusters.

  • Microsoft Certifications are highly preferred.

  • Advanced understanding of firewalls and load balancers is a plus.

Role requirements:

  • Someone excellent with Windows Server 2008-2012 R2 and 2016 experience beneficial.

  • Some excellent with Microsoft SCOM 2007 & 2012 experience.

  • Ability to automate and have good understanding of PowerShell.

  • Need to embrace what the customers are looking for instead of pushing for more flash to align with Strategic and Custom customer base.

  • The ability to document to a high standard.

  • A firm understand of PCI requirements and the auditing process.

  • This person should be focused and proactive to think outside the box to meet customized requests requiring complex automation.

  • A good understanding of XML.

  • Strong understanding of Agent Health.


Req # 34693

Location(s) US-TX-San Antonio

Category System Administration / Engineering