Rackspace Solutions Architect in Tel Aviv District-Remote, Israel

Job Overview

Overview & Responsibilities

Solution Architect – Israel

Rackspace, the #1 managed cloud company, is actively looking to grow its Solutions Architecture team. We are looking for the top talent in the industry - experienced presales professionals in utility cloud and hybrid managed hosting (specifically disciplines including Evangelist, Architect and Solution Designer).

Web Hosting. Mobile apps. E-Commerce. Big Data. DevOps. Our 300,000 global customers touch lives every day from pizza delivery to expanding the bounds of mobile gaming to uncovering the origins of the universe and beyond. They don’t do second best and neither do we.

We have what other commodity cloud companies can only dream of—Fanatical Support®. That is why we are the #1 managed cloud company. It starts with each of our 6,000 employees worldwide bringing their passion and technology expertise with them every day. Doing whatever it takes to push our customer workloads to perform faster and scale larger all with superior security and the flexibility of leading cloud platforms such as AWS, Azure and OpenStack. Rackspace is in a position to offer its architects training and experience across a broad range of managed cloud platforms, including AWS, Azure, Openstack and VMware. Already we have a large number of AWS and Azure architecture accreditations and are investing to build this skill set and our growing group of accredited Rackers, making us an AWS Advanced Consulting Partner and a Gold hosting partner for Azure. We have a track record of developing talented architects from other cloud and virtualisation platforms. There has never been a better time to join Rackspace because

We have consistently been recognised in the Times 100 Best Places to Work survey for the past 10 years

We are classed as a leader with ability to execute by independent analysts such as Gartner

We pride ourselves on setting the service standard in the industry with Fanatical Support

Our recently announced support of AWS and Azure environments, plus our leading expertise in openStack, gives us the broadest technology reach of any managed cloud provider

The importance we place on our people, our culture and our core values is the primary contributor to our success story. The Solutions Architecture team is a key contributor to our consistent delivery of outstanding customer outcomes. Leveraging our broad and comprehensive product portfolio and being up to speed with the way Rackspace is leading the managed cloud revolution through its participation in projects such as OpenStack, as well as partnership with multiple external cloud providers, you will play a pivotal role in shaping the future of the industry, Rackspace and most importantly our customers. Our ideal candidates will be dynamic and experienced presales engineers with superb oral and written communication skills and a proven track record of success. You will have a background and experience in a client facing role with detailed awareness of utility cloud and hybrid managed hosting, and will be passionate about helping to define and provide effective client solutions. As a member of the Solutions Architecture team you will provide technical designs to both new and existing customers which fit defined technical and budgetary requirements and constraints. You will also be regularly engaging and consulting with Rackspace Support, Finance & Product teams as part of your design process. Your engagements will see you identifying, qualifying, and addressing the prospect’s business and technical requirements by consultative methods. Senior members of the team will be leading and mentoring more junior members on certain sales opportunities, with the opportunity to take management responsibility for a small team. As a member of the Solutions Architecture team you will be able to design complex technical solutions across a multitude of service models and technologies. Solutions will commonly blend classic managed dedicated hosting with leading cloud based infrastructure as a service (comprising of utility compute, storage and network resources). You will have confidence in knowing your skills (and limitations), you are calm and collected under pressure and always available to mentor the less experienced. Your colleagues see you as a good team player who is keen to share knowledge as well as to listen and learn from others. There are principally three grades within the Solutions Architecture & Engineering career family; Solutions Engineer, Solutions Architect and Senior Solutions Architect. Each grade encompasses a growing level of responsibility and capabilities relating to solution complexity, size of the customer and the seniority of the decision maker or influencer (ranging from developers, IT Managers up to CTO/CEO).


Required Attributes (Summary): Personal Skills

  • Able to lead a virtual team on presales opportunities requiring expert judgement and initiative

  • Can present technical concepts in authoritative and clear manner to customers through white boarding, presentations and proposals

  • Have experience leading customer workshops exploring requirements and mapping solutions to them

  • Fast learner and tenacious problem solver, will own issues until full resolution Business & Commercial Experience

  • A high level of business awareness and commercial acumen

  • Able to evangelise disruptive proposals when necessary

  • Be able to work with Sales Representatives of varying skill sets and adjust the strategy/approach accordingly

  • Desirable:

  • Technical certifications in virtualisation and cloud platforms

  • Application development methodologies (Agile, SCRUM, Waterfall, DevOps)

  • Service Management frameworks (ITIL Foundation)

  • Project Management understanding (PRINCE, PMI)



Req # 33301

Work Location ISR-Work from Home

Location(s) IL - Tel Aviv District-Remote

Category Openstack Public Cloud

Category Sales Engineering