Rackspace Sales Development Representative - ObjectRocket in Austin, Texas

Job Overview

Overview & Responsibilities

ObjectRocket is a young company with big goals. We want to build the next generation of Database as a Service, and we need your help. We need folks who want to build something that hasn't been done yet, is hard, yet fantastically rewarding.

We are located in the heart of beautiful downtown Austin, TX. Austin is highly regarded as a wonderful place to live, work, and play. It's the Live Music Capital of the World and has a serious night life.

ObjectRocket has a fast paced, and exciting culture. We are a small team, and move quick. We are building something quite amazing and look to be leaders in our field and community. We are growing like crazy, we need more help!


Job Description

ObjectRocket by Rackspace is looking for a Sales Development Representative (SDR) team to specialize in proactive outbound prospecting to target customers. The SDR will work closely with Marketing and Acquisition sales teams to identify targeted customers and develop effective messaging strategies.



  • Lead generation expertise to include the ability to identify and develop new business prospects from multiple sources including prospect lists, discovery and individual research.

  • Conduct a needs analysis and determine prospects pain points to determine how the Rackspace solution will speak to those needs.

  • Strong communication skills with the ability to interact predominantly with senior leadership within prospect company.

  • Build and cultivate prospect relationships by initiating interactions and conducting follow-up communications in order to move opportunities through the sales funnel.

  • Identify key buying influencers within these prospects to determine budget and timeline.

  • Manage data for new and prospective clients in company’s CRM, ensuring all communications are logged, information is accurate and documents are attached. High energy and not easily discouraged.

  • Customer centric mindset. Basic knowledge of simple configurations in cloud computing preferred.

  • Ability to provide FANATICAL support.

JOB COMPLEXITY: Utilizes provided information to contact potential customers regarding Rackspace products. Uses internal relationships to exceed customer expectations and provide support to the team. Identify multiple causes, effects and customer solutions. Researches market segments to identify potential customers and makes first contact. Develop new business via telephone and mass communication such as email and social media to introduce the Rackspace solutions and identify appropriate buyers within the target market. Prepare and analyze leads pipeline reports and dashboards.

SUPERVISION: Operates at a highly transactional pace. Works with the Manager, Sales Development to develop and grow the sales pipeline to consistently meet monthly lead goals. Works on assignments and problems of limited scope using standard practices and procedures.

EDUCATION/EXPERIENCE: Bachelor’s degree or 4 years of sales, marketing or business development required; BS in business or marketing preferred. Requires 1-3 years of related experience, preferably in telemarketing and/or inside sales. Call center experience and/or Sales in the technology industry preferred. Demonstrated ability to meet and/or exceed determined sales and activity quotas. Demonstrated ability to consistently provide FANATICAL support. At the manager’s discretion, a High School diploma and an additional 4 years of relevant experience or combined education and experience may substitute for the degree requirement.

Req # 39207

Location(s) US-TX-Austin

Category Sales