Rackspace HR Generalist in Gurgaon, India
Overview & Responsibilities
PRIMARY RESPONSIBILITY: Performs human resources duties in areas such as employment, compensation, benefits, employee relations, or other special projects. Serves as a contact for employees and managers in multiple business segments. Provides information, assistance and resolution regarding policies, procedures, and employment issues. Provides human resources related support to multiple business segments. Participates in special projects and prepares personnel reports, as needed.
KNOWLEDGE/SKILLS/ABILITY: Strong knowledge of employment, compensation, benefits, employee relations, and other special HR topics. Strong knowledge to provide human resources related support to multiple business segments, including managing projects or poritions of projects. Intermediate skills to enter data into the HR Information System. Strong communications skills, written, verbal and presentation. Ability to present the same information in a variety of ways and adapt to the specific audience. Ability to maintain confidentiality in all situations. Ability to successfully work and promote inclusiveness in small groups. Ability to provide FANATICAL support.
JOB COMPLEXITY: Applies knowledge of human resources best practices, laws, and regulations to address issues of employee relations. Uses professional concepts; applies company policies and procedures and interprets legal regulations to resolve a variety of HR related issues. Assists Rackers with problems or changes in benefits elections. Exercises judgment to determine appropriate action for specific situations. Initiates the VISA process by working with the immigration attorney. Works with and advises managers regarding employee development, rewards, and performance. Works collaboratively as a member of a team to establish common procedures and address new circumstances and/or events. Performs data entry for employee changes in HRIS system. Reviews data and provides notice to appropriate HR team of inconsistencies or errors. Coaches managers in conversations and delivery to Rackers of performance related conversations. Provides support in the delivery of disciplinary actions and Performance Improvement Plans. Maintains currently knowledge of Federal, State and Local HR Regulations.
SUPERVISION: Operates under minimal supervision, with limited review of work in progress. Contributes to team review and resolution of new issues.
EXPERIENCE/EDUCATION: Bachelor’s degree from an accredited institution and a a minimum of 3 years of professional human resources experience required. Demonstrated ability to consistently provide FANATICAL support.
PHYSICAL DEMANDS: General office environment. May require long periods sitting and viewing a computer monitor. Moderate levels of stress may occur at times. No special physical demands required.
MBA (HR) with 4-7 yrs of relevant work experience.
Good communication skills
Req # 38993
Category Human Resources