Rackspace Account Manager - Sales in Hayes, United Kingdom
Overview & Responsibilities
The Business Development Consultant - SMB will ultimately be responsible for driving new business opportunities and profitable revenue growth within key existing accounts. The BDC role will manage the interaction with a selection of Rackspace’s key Customer accounts that have turnovers of under £100m (cross verticals). The selected candidate will focus on delivering an exceptional customer experience.
You will also develop and plan strategies and activities for specified accounts and opportunities such as, selecting high yield visits, initiating calls, identifying buyer influences, overcoming objections, introducing new services, making sales presentations and negotiating to close.
We are looking for tenacious individuals who have a passion for technology to join our sales team and build strong relationships with some of our exisiting customers and
Meet and exceed monthly sales quota
Develop and present major account strategies
Proactively generate, qualify and close new business opportunities within your customer base
Responsible for full sales cycle from proactively generating lead to close
Management of the quality of overall deliverables and pursuit strategy throughout the whole sales process
Work closely with Solutions Engineers to perform presales feasibility assessments of how well Rackspace solutions meet the customer requirements and what customisation would be required
Maintain clear business understanding of your customers business needs and how Rackspace fits in with them – where appropriate drive Rackspace product teams to develop new propositions.
Building and maintaining strategic account plans for focus accounts
Understand, engage and develop relationships with other partners engaged within Customer base.
Engage with channel partners to find and develop new opportunities
Generate case studies and Customer focussed PR activity to highlight Rackspace’s capabilities across it’s prospect base
Responsible for adhering to company security policies and procedure as directed
Ability to build and gain customer engagement and sign off on strategic account development plans.
Demonstrable ability to develop rapport and solution sell into board level contacts within SMB – Mid Market Businesses.
Proven successful commercial experience of achieving targets within a strategic sales environment, incorporating value/solutions service selling ideally within the IT/ Technology sector (e.g. IT/ software/ ecommerce services, web/ application/ platform hosting, managed services, virtualization, datacentre, SaaS, Cloud computing, Co-location, ISP)
Proven territory development skills. Must be able to generate, qualify and close business opportunities
Strong full life cycle B2B sales experience
Proven ability to meet and exceed targets in the shape of KPIs and a monthly revenue quota.
Excellent communication skills, both written and oral
Excellent rapport building skills via the phone, email and face to face to ensure the effective delivery of proposals
Proven ability to prioritise and work on a number of opportunities at any time within a challenging monthly driven cycle. A key area here is the ability to drive longer term strategic opportunities whilst working transactional business to deliver the monthly target
Responding to RFIs, RFQs and working with peers on negotiating and drafting commercial contracts.
Professional sales training and sales process knowledge
Req # SMBBDC