Rackspace Talent Development Business Partner - 12 month FTC in Hayes, United Kingdom

Job Overview

Overview & Responsibilities

RackLife – What’s Happening!

Rackers (that’s us) love to learn and working in an ever-evolving industry (sometimes daily) means we need an outstanding L & D team. To keep this team in tip top shape, we need a business partner with a passion for all things Talent and Development to live the Rack life for the next 12 months.

To be a Business Partner for Rackspace mean playing a proactive, advisory role in managing relationships with senior stakeholders. In assessing needs across all Sales and Support functions up to leadership level you will showcase the ability to influence and drive the wider strategy, whilst understanding the more unique challenges.

The Day to Day

  • Provide a pro-active and responsive ‘single point of contact’ Business Partner interface in the Intl business to discuss training requirements and provide updates across sales, technical, leadership, management and core racker skills

  • Act as a check and balance as well as intelligence gatherer of information that supports the global TD team in delivering against demand

  • Manage budget(s) for Rackspace University and business units’ training budgets

  • Build excellent close working relationships with the leaders and internal customers; influence stakeholders and have bias for action that is aligned with business strategy

  • Program manage the delivery of global impacting initiatives – tailoring where appropriate to meet local demand and needs

  • Act as coach & confidant

  • Manage business unit demand for Talent Development service to ensure the most effective and scalable use of training investment that supports Rackspace high growth environment

  • Provide relevant talent development data reporting to business leaders

  • Coordinate Talent Development strategy between Intl business units and represent this globally

  • Contribute to the development of both local and global Talent Development process and tools

  • Contribute to the wider Global Talent Development agenda

  • Increase the profile, awareness and perceived value of Talent Development across the organisation

  • Contribute as a leader within both the business segment, the Talent Development team and the wider business

  • challenge thinking/ways of working and make a valuable contribution to overall business objectives

  • Role model & mentor Rackers – be an embodiment of our values & behaviours


What’s Needed to Be a Success

  • Commercial and relationship-driven Talent leader, with experience of working within an HR Business Partner model within a global organisation

  • High level of business/commercial thinking with strong analytics capability to provide insight

  • Consultative approach with excellent stakeholder management skills up to and including VP level

  • Strong Programme management capability

  • Excellent communicator that understands the need and requirement for differing levels and types of communication across multiple stakeholder levels

  • Understand budgets, metrics, data and reporting specifically relating to ROI from learning

  • Critical to have strong negotiation skills, willingness and motivation to learn – understands the need for urgency and execution within an agile environment

  • Builds strong professional relationships that enable influence to be exerted without authority

  • Comfortable with self-directed activity, and has high levels of self-motivation and desire to drive for delivery

  • Proven ability to establish and holds individuals accountable to clear standards of performance

  • Ability to move effortlessly between the tactical and the strategic

  • Ability to meet challenging & often competing targets within tight deadlines

  • Track record of creative problem-solving

  • Process, data driven yet comfortable operating with unknowns/emerging priorities

  • Ability to influence, inspire and motivate others alongside the ability to provide and receive challenge

  • Thoughtful and action driven

  • Grounded, pragmatic and practical approach to relationship building.


Req # 39007

Location(s) UK-Greater London-Hayes

Category Human Resources