Rackspace Linux Operations Engineer II in San Antonio, Texas
Overview & Responsibilities
Rackspace is seeking a Linux Operations Engineer for the Technology Engineering Services (TES) department in our San Antonio, TX global headquarters or in our Austin, TX office.
Work with cutting edge hardware and software at scale in the cloud computing space.
Provide Fanatical Support to our customers through your innovative solutions.
Install, configure, update and troubleshoot services such as MySQL/NoSQL, SaltStack, Scale and many others.
Collaborate in a “DevOps” environment where you will work closely with software developers, QA and more (no silos tolerated).
Constantly search for new ways to help us better monitor our infrastructure, deploy new capacity faster, release code more safely, and make us more resilient.
Write automation tools/scripts to help keep the operations team stay nimble and focused on the challenges ahead.
Perform periodic on-call duties as part of a global team.
Passionate contributor, works as a member of the team, produces high quality work.
Leverages established processes to get work done efficiently andassists in the creation of better solutions.
Assists team by proactively addressing problems andinefficiencies in our work and systems.
Makes connections between seemingly unrelated concepts andideas, aware when to diverge from standard practices.
Serves as an expert for some products or projects.
Contributesto central store of knowledge.
Bachelor’s degree in a technology related field required.
At themanager’s discretion, additional relevant experience maysubstitute for the degree requirement.
RHCE or equivalent certification or professional experience.
Yearsof experience typically required: 4-6 years.
Intermediate to advanced knowledge inOSes and distributions, patching, monitoring, backups,RAID, hardware, virtualization, networking, firewalls,load balancing, storage,security, high availability, root cause analysis, systemsoptimization,APIs, Shell Scripting(python, bash),SSL,Web servers, auth/directory services, cachingservices, SSH, HTTP, DNS, FTP, SNMP, SMTP and troubleshooting.
Basic to Intermediate knowledge of:Cluster management, configuration and source codemanagement, database administration, packet analysis, stack trace analysis,design and implementationmethodologies,production cycle including best practices.
Leads projects or portions of projects for the business
Participates in interdepartmental meetings.
Workswith leadership on project planning and resolution ofsystemic problems.
Mentor and escalation for junior staff.
Detailoriented in documenting information.
Req # 39293
Category System Administration / Engineering