Rackspace QE Manager - Billing Applications in San Antonio, Texas

Overview & Responsibilities


  • Manages testing effort for one or more products within a product line.

  • Manages the design and development of test plans and scripts to ensure alignment with the business requirements across multiple products.

  • Ensures that software development projects meet quality standards prior to project release. Recommends most efficient way to produce new products.

  • Evaluates progress and results of development efforts.

  • Responsible for hiring, performance appraisals, and pay reviews of Quality Engineers.

  • Works collaboratively with quality management to achieve common objectives, goals and results.


  • Experience working within an Agile development process (Scrum, XP, Kanban etc) from an Agile testing and management perspective. Demonstrated working proficiency of QE processes and methodologies.

  • Demonstrated working proficiency of automated testing strategies and techniques.

  • Demonstrated ability to understand how elements of systems work together and develop quality strategies for robust test validation.

  • Strong people management skills, with a proven ability to hire and grow technical talent. Ability to understand technical specifications.

  • Solid understanding of Cloud computing and SOA. Solid understanding of continuous integration and delivery concepts.

  • Must posses the ability to manage multiple competing priorities while driving resolution and getting results. Proven ability to deliver results in a fast-paced environment, under tight deadlines. Excellent attention to detail, written and verbal communication skills, interpersonal skills, time management skills, and problem solving and analytical skills.


  • Creates test strategies, resources, and delivers high quality projects to production.

  • Serves as a champion for quality through daily interactions with QE and cross functional team members.

  • Strategically plans to anticipate quality risks and mitigates those risks.

  • Span of contribution and influence covers multiple products of small to large size and complexity. Designs and implements a robust test environment for concurrent testing of multiple releases.

  • Leads the end to end testing strategy efforts on assigned projects.

  • Works closely with Product and Development teams to understand product vision and requirements. Defines entrance and exit criteria for a product to ship.

  • Reviews, analyzes and recommends tools to increase QE effectiveness and efficiency.

  • Ensures that quality measures continuously improve based on industry standards, and accepted best practices. Provides assessments and recommendations to cross functional product teams regarding the continuous improvement in software quality.

  • Defines, delivers and analyzes QE metrics.



  • Bachelor’s Degree in Computer Science, Computer Engineering, related field of study is required.

  • Requires 7 to 10 years of technical experience in software development and QA with a minimum of 3 years in a QE Lead or management role.


Req # 39021

Category Quality Engineering