Rackspace Sales Enablement Partner in San Antonio, Texas
Overview & Responsibilities
JOB TITLE: Sales Enablement Partner
PRIMARY RESPONSIBILITY: Be the Subject Matter Expert and Integration Point between Rackspace Sales Academy (RSA) and its key stakeholders. Translate technical, sales and marketing materials into actionable Sales Training and Enablement assets to support all Onboarding and Ongoing Enablement Programs. Interacts directly with key stakeholders and supports directly the Sales Enablement Program Manager. Provides data analysis driven development to assigned sales teams, driving results in increased revenue through exceeding quota and productivity targets and growing pipeline. Understands business goals and objectives and utilizes information to identify gaps and evaluate solutions to enable sales excellence through training and enablement, process support, measurement, analysis, and overall Racker development.
KNOWLEDGE/SKILLS/ABILITY: Ability to collect and translate complex requirements into actionable training and enablement programs directly supporting our Onboarding and Ongoing Enablement Programs. Deep understanding of sales methodologies and processes. Advanced communications skills, written, verbal and presentation. Ability to present the same information in a variety of ways and adapt to the specific audience. Comfort in presenting sales content to audiences both small and large at all levels of the company hierarchy. Uses seasoned judgment to suggest approaches that optimize results within customer needs, policy requirements, process constraints, and business/technological constraints. Understands the principles of account and change management and is able to architect and execute a change effort. Able to apply effective process management and project management skills. Strong sales, financial and business acumen. Strong analytical skills and ability to focus on details. Advanced skills in MS Excel and PowerPoint. Demonstrated ability to deliver training in both large and small group environments. Knowledge of the sales process and methodologies. Strong knowledge of key revenue generation indicators. Ability to identify and interpret trends in data and communicate findings. Strong skillset in drawing data supported conclusions and building action plans to remedy negative impacts. Self motivated and able to drive results independently. Able to build and maintain strong relationships in a matrixed environment based on trust and proven results.
JOB COMPLEXITY: Analyzes sales performance metrics for assigned teams; recommends Sales Training and Enablement plans for RSA to increase productivity. Proactively identifies productivity and process issues and mitigates challenges utilizing cross functional relationships. Analyzes trends related to organizational performance in order to direct training and enablement resources and identify organizational needs. Serves as the “single point of contact” (POC) on training requests for the respective Business Units and Sales teams and feeds back information to the Sales Enablement Program Manager. Collaborates with internal and external training partners in the assessment, development, and delivery of training and development programs. Develops a framework and repeatable process to communicate and educate the organization on product and process changes. Provides segment specific guidance and instruction to new sellers upon completion of Sales Onboarding program to ensure they reach full productivity within defined timeline. Executes against strategic initiatives at the manager and individual contributor levels: e.g. develops project and communication plans for strategic initiatives. Educates sellers on company policies and sales processes. Monitors monthly/quarterly forecasts and respective activities associated to current and future pipeline. Manages and provides visibility around leading indicators of future pipeline development and revenue generation (i.e. activity based measures). Provides leaders insight and summaries on sales productivity and revenue generation metrics, trends, issues, and methodologies. Develops a deep understanding of the supported business segments and teams.
SUPERVISION: Works independently with latitude to determine methods and actions required to achieve desired results.
EXPERIENCE/EDUCATION: Bachelor’s degree in Business with 5 – 7 years of increasingly responsible and complex work experience in business management, operations and/or strategy required. Sales experience is also required. A professional background including experience planning and managing strategic sales training and enablement as well as operational projects is also desired. High school diploma or equivalent required.
PHYSICAL DEMANDS: General office environment. May require long periods sitting and viewing a computer monitor. Moderate levels of stress may occur at times. No special physical demands required. Occasional domestic travel, less than 10%.
Req # 39310