Are You a Racker?
Always Ready, Always Accountable, Always helpful

Being a Racker means thinking about support in new and different ways. Major Hayden, Principal Architect, talks about how Rackspace has redefined service.

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Are You a Racker?
SERIOUS ABOUT YOUR WORK, BUT DON'T TAKE YOURSELF TOO SERIOUSLY

Delivering results-obsessed customer service in a highly technical, competitive industry is serious business. Rackers also enjoy cutting up and having a good time together.

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Are You a Racker?
A CLOUD ENTHUSIAST
WITH A HEART FOR SERVICE

Rackers are experts at building great products for our customers. Egle Sigler, who is a Principal Engineer and Rackspace Board of Director for OpenStack, shares how Rackspace helps her tap into her passion for technology and service to deliver her best for customers.

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Are You a Racker?
DEDICATED TO MAKING A POSITIVE IMPACT

Tony Campbell, Learning and Development Director, shares that finding opportunities to make things better for our customers and industry drives Rackers to excel.

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Are You a Racker?
COMMITTED TO LEARNING, GROWING & INNOVATING

Distinguished Engineer and Lead Architect for Open Compute, Aaron Sullivan, explains that at Rackspace innovation makes technology useful in really natural ways.

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Are You a Racker?
Mission Inspired, Values Grounded, Culture Focused

Courtney Skarda, VP of Racker Experience shares how Rackers bring their strengths and true, authentic selves to work every day to achieve our mission.

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‘Rackers Got Talent’ Helps Make Rackspace a Great Place to Work     Read More
Rackspace Gym Center of Award-Winning Wellness Program     Read More
Rackspace joins Google.org to Launch Hispanic Impact Fund     Read More

Rackspace Jobs/Careers

Racker Stories

Are you a Racker? Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating. They are mission-inspired, values-grounded, culture-focused and dedicated to making a positive impact in everything they do. Rackers are inherently wired to solve problems and share ideas in small, nimble teams. As experts in what they do, Rackers are serious about delivering Fanatical Support to our customers. And along the way, they like to have a little fun. Rackers are everywhere - you may be a Racker and just not know it yet. If you are a Racker, we want you to come join the Racker family and Fanatical Support mission with us!

A cloud enthusiast
with a heart for service

BK BOX

Principal Engineer

Rackers are a magical combination of extremely smart, helpful, and passionate people. We rely on cloud technologists with a passion for service to deliver Fanatical Support to our customers. Working at Rackspace means our software developers and engineers have resources and support to grow their expertise and bring their best to work every day.

Mission-inspired,
values-grounded, culture-focused

Courtney Skarda

Vice President Racker Experience

Rackers grounded in our company's core values are valued for their unique talents and strengths which they bring to work every day. Armed with an inspiring mission and a fast-paced, engaging culture that encourages innovation and excellence Rackers volunteer their best to deliver Fanatical Support to customers in a highly technical industry. Courtney Skarda explains that the Racker experience is about being true to who we are and the expertise we contribute to make our dent in the universe.

committed to
learning, growing & innovating

AARON SULLIVAN

DISTINGUISHED ENGINEER & LEAD ARCHITECT

Learning, growing, innovating – sometimes all at once – are part of what makes a Racker tick. Innovating goes beyond technology - it means ensuring that technology serves our customers and our industry. Being innovative is applying your talents and skills in ways that advance technology by serving humanity. As a Distinguished Engineer and Lead Architect on the Open Compute Project at Rackspace, Aaron Sullivan shares how to apply ambition, passion, and innovation as a Racker.

Once / Always

Once a Racker, Always a Racker.

We believe in "Once/Always" - once you're Racker, you will always be part of the Rackspace network. Matt Wilbank’s passion for helping customers blossomed while he worked at Rackspace. He worked alongside fellow Rackers to develop a tool to better manage customer interactions via social media – an idea that became the foundation for HelpSocial. Now Co-Founder and CEO of HelpSocial, Matt talks about what it means to be a Racker and to remain part of the Rackspace network.

MATT WILBANKS

Co-founder and CEO of helpsocial®
Racker (2007-2014)

Always Ready,
always accountable, always helpful

Major Hayden

Principal architect, Rackspace

Being a Racker means sharing knowledge, being a mentor, and delivering support in a way that applies to more than just a single point in time. It means contributing to something greater, finding ways to make technology better, to make the industry better, and becoming an advocate for our customers. As a Principal Architect at Rackspace, Major Hayden works with open source technologies, customers and communities every day. He shares what it means to be a Racker.

Dedicated to
making a positive impact

TONY CAMPBELL

Director of Global Talent Development

Making a positive impact in the technical community by teaching, sharing, and discovering new technologies drives Rackers to excel and innovate. Hear how Tony Campbell, Director of Global Talent Development, has taken the opportunity to turn his passion for technology and teaching and into making a global impact as he shares the power of OpenStack. Rackspace is dedicated to serving our industry and helping advance technology in ways that benefit the world. Rackers are the power behind the impact and have the freedom to pursue new ideas.

Serious about your work,
but don’t take yourself too seriously

RACKERS AT PLAY

LOVE WHAT YOU DO. HAVE FUN DOING IT.

Rackspace is serious about providing Fanatical Support - we hire the best talent - experts in our industry who are passionate about helping others and our customers succeed. Rackers challenge the status quo and each other to do more, be more, learn more, and help more - all with the vision of being one of the world's greatest service companies. They also like to let loose and have some fun and Rackspace encourages Rackers to work hard and play hard.

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