Rackspace Senior Project Manager in Sydney, Australia

Overview & Responsibilities


  • Work with Rackspace and client stakeholders to gather and document requirements and then ensure the requirements solve a customer’s pain point or objective(s) through project outcomes and deliverables.

  • Responsible for the preparation of Project Initiation Documents, assists in the preparation of proposals, RFP/RFI responses, Statements of work Work (SoW). This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies for assigned projects.

  • Plans, coordinates and monitors technical projects from initiation through delivery.

  • Ensures that technical projects remain on schedule and within budget, cost and quality tolerances.

  • Proactively works to identify and manage project risks and issues. Ensures appropriate response plans are developed and executed.

  • Monitors project deliverables and progress through continuous communication with project members.

  • Prepares and presents reports on project progress and problems to Rackspace and client stakeholders.

  • Serves as liaison between clients and Rackspace technical and non-technical departments to ensure that all targets and requirements are met.

  • Critically evaluates project plans.

  • Keeps appropriate people informed of project progress, disseminating information on any problems or potential delays.

  • Build and maintain a network of cross-functional technical resources within Rackspace and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and escalations.

  • Contribute to the refinement of the Rackspace Professional Services methodology.

  • Ability to travel as required.




  • Excellent knowledge and demonstrable experience of coordinating and monitoring technical projects from initiation through delivery.

  • Excellent time management, communications, decision making, presentation, human relations and organization skills.

  • Meticulous about recording time and encouraging the same behavior within the project teams.

  • Experience in scoping, planning and managing complex IT infrastructure implementation, application migration and transformation projects.

  • Able to resolve problems in a timely manner.

  • Ability to communicate technical information and ideas so others will understand.

  • Ability to make appropriate decisions considering the relative costs and benefits of potential actions.

  • Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.

  • 5 + years project management experience

  • PMP/Prince2 and/or Agile certification preferred

  • Managed services, hosting background, or application development project management preferred

  • General knowledge of cloud technologies, IT operations, project management operations.

  • Proven ability to organise and execute projects in a consistent, repeatable and reliable manner

  • Strong organizational and cross-team communication skills

  • Ability to adapt to a rapidly changing environment

  • General knowledge of all areas of business operations.


Req # 40230

Category Professional Services, Project Managment